Bitji Terms & Conditions — Know Before You Play

Welcome to Bitji (bitji.app). These Terms & Conditions ("Terms") form a legally binding agreement between Bitji and its users. By registering on or using the Bitji platform in any way, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, please refrain from using the Bitji platform. These Terms may be updated from time to time, so we recommend reviewing them regularly.

To register on Bitji, you must provide accurate and complete information. Opening an account with false or misleading details is strictly prohibited. Bitji may request KYC verification at any time.

• Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and balances may be forfeited.
• Your account password and login credentials must be kept strictly confidential. Sharing account access with any third party is not permitted.
• If you suspect unauthorized access to your account, notify our support team immediately.
• A national ID card or passport along with proof of address may be required for KYC verification.
• The email address and phone number provided during registration must be accurate, as they will be used for verification purposes.

The minimum age to use the Bitji platform is 18. No person under the age of 18 is permitted to create an account or play on Bitji.

• At the time of registration, you must confirm that you are 18 years of age or older.
• Bitji may request a government-issued ID to verify your age at any time.
• If minors have access to your device, make sure your account is password protected.

Bitji supports Bangladesh's most popular mobile banking methods — including bKash, Nagad, and Rocket. All transactions are carried out through encrypted channels, keeping your financial information fully protected.

• The minimum deposit amount is ৳500 and the maximum single deposit is ৳50,00,000.
• Deposits are credited to your account instantly. In the event of a technical delay, it may take up to 30 minutes.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made using the same method as the original deposit — transfers to third-party accounts are not permitted.
• Bitji reserves the right to request additional verification for any unusual or suspicious transactions.

Bitji offers a range of bonuses and promotional offers for both new and existing members. Each bonus comes with its own terms and conditions that must be met — failure to do so may result in the bonus being voided.

• The welcome bonus applies to the first deposit only and can be claimed once per member.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirement must be met first.
• Bonuses generally carry a 30x wagering requirement, though this may vary by promotion.
• Any attempt to claim bonuses by creating multiple accounts or providing false information will result in permanent account closure.
• Bitji reserves the right to modify or cancel any bonus offer at any time.
• Referral bonuses are only awarded once the referred person has successfully registered and made their first deposit.

When betting on Bitji, the following rules must be followed. They apply equally to all users and are in place to ensure fair gaming.

• Once a bet is confirmed, it cannot be cancelled or modified unless Bitji initiates the change.
• If an event is cancelled or left unresolved, the stake for that bet will be refunded.
• Odds may change during live betting — the odds displayed at the time a bet is placed are final.
• If incorrect odds are displayed due to a technical error, Bitji reserves the right to void the affected bet.
• Maximum winnings are determined separately for each game and event.

If match-fixing or corruption allegations arise in cricket, football, or any other sport, Bitji may suspend all bets on that event and conduct an investigation before announcing the result.

The following activities are strictly prohibited on the Bitji platform. Violations may result in permanent account closure and potential legal action.

• Using bots or automated software to play games or place bets.
• Abusing the bonus system, such as claiming the welcome bonus multiple times using different accounts.
• Attempting to exploit the platform through hacking, phishing, or any other unauthorized method.
• Attempting to gain unauthorized access to another user's account.
• Using the platform for money laundering or any other form of illegal financial activity.
• Harassing, intimidating, or misleading other users.
• Placing bets using insider or confidential information about the outcome of any event.

Bitji treats the security of your personal data as its highest priority. We comply with international data protection standards and your personal information is never sold or shared with any third party.

• Your information is used solely for service delivery, verification, and security purposes.
• All data transfers are secured with SSL 256-bit encryption.
• Payment information is not stored on our servers.

For more details, visit our Privacy Policy View page.

Bitji believes gaming is a form of entertainment, not a source of income. We want every user to enjoy our platform in a healthy and fun way.

• You can set daily, weekly, or monthly deposit limits on your account.
• You have the option to temporarily lock your account for a set period of time.
• For permanent self-exclusion, please contact the support team.
• If you notice signs of gaming addiction, take a break immediately and seek professional help.

To learn more about Responsible Gaming, visit our Responsible Play View page.

Bitji reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• Breaching any part of these Terms & Conditions.
• Failure to cooperate with the KYC verification process.
• If fraudulent or suspicious activity is identified.
• At the user's own request.

You can request account closure at any time through our support team. Any valid balance will be refunded after verification is complete.

If you have a complaint or dispute, please contact our support team first. We are committed to responding within 48 hours.

• Step 1: Report the issue via live chat or email (support@bitji.app).
• Step 2: If unresolved, fill out the formal complaint form.
• Step Three: If needed, the matter will be resolved through independent arbitration.